Mary´s profile

Reviews (1)

MADE.COM

great furniture with poor delivery service

I am very happy with my new bedside tables, thank you! Delivery though was rather unpleasant as I got almost shouted at by one of the delivery man for not having my flat numer indicated on the boxes, i do not know why it was not there as I have provided my full address on a delivery sheet... Also as a courtesy delivery men could help me to carry boxes to my flat and not leave them on my door step. I am 5.3 tall and rather petite. I appreciate the fact I was informed that delivery is only TO MY DOOR but its the case with all deliveries hovewer it has never happened to me before regardles if it was IKEA or John Lewis.... DPD is not a very good choice of delivery partner. I am expecting to recive a bed and a tallboy from you soon and am already worried what will happen then.... Reall shame.

29 April 2013

Reply from MADE.COM

Hi Mary, great to hear you love your bedside tables and not great to hear about the delivery that you had. I have checked your order and can see we only have a property number and not a flat number so if you can send your full address to contact@made.com we'll update the rest of the order so it gets delivered smoother for you. The rest of your order will be delivered by a 2 man team so they'll be able to get it in for you.

Hope you love your next pieces as much as the bedsides,

Rob

Mary´s profile

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Mary
Reviewer
United States

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