Susie´s profile

Reviews (2)


Lovely but too green

The flowers were delivered on the day requested, by taxi no less! The bouquet was a good size but it had too much greenery and not enough flowers. There were a few Gerbera in the bouquet but they had not been wired, so the heads were drooping down after a day, which was a real shame.
The rest of the flowers looked great and were still ok after a week.

Misinformation leading to under insured issues!

After looking at lots of websites and comparing prices I chose as the price on their front sheet for the car I wanted stated that it included the CDW and Theft Protection premiums. Having gone through the booking process, I noticed that the confirmation did not refer to these 2 insurances nor did it allow you to add them as extras, so I initially assumed that they were included. The following day I decided to check on the actual car rental company website using the confirmation no and discovered that the CDW and the Theft protection were not included in the price! I rang the Car hire company directly and told them that the website I had booked it through had specifically shown these insurances were included in the price. They were very apologetic, but stated that they had no control over the information put on the Airport Rentals website and these insurances WERE NOT included in the price.

I cannot recommend to you to use.

29 April 2013

Reply from

Hi Susie,

Thanks for the feedback regarding your rental and the queries re: insurance.

Some rental car companies have different terms and conditions depending on your nationality. Some don't include the CDW and Theft Protection to US citizens due to the fact that this is included with a credit card.

I will contact the supplier to ensure that the insurance is covered for you with no extra charge.

I will confirm this by email direct to you.

Kind regards
Chris Houston
Account Manager

Susie´s profile

profile image of Susie
United States