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Reviews (1)

Silver Shuttle

Not very impressed passenger

I know it was 3am and no-one likes to be up at that hour but my driver didn't even greet me. He bustled my bag into the back of the car, didn't open or close my door for me. I was trying to sleep on the journey so I appreciate that he was quiet on the trip but then when we arrived at Gatwick he again didn't open or close the door for me, or wish me a pleasant onward journey and all I got in response to the thank you I gave him was a fairly in audible grumble. I don't think common courtesy is too much to ask for myself, but I wasn't impressed with his mannerisms.

28 April 2013

Reply from Silver Shuttle

Thank you for your feedback which is very much appreciated. We have an ongoing compliance and service improvement programme to ensure our drivers are not only efficient but also aware of the need to make your journey a pleasant experience. Great service is a fundamental part of our business, and your feedback is invaluable in helping us improve.
Best regards.
Silver Shuttle Customer Service.

Christina´s profile

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Christina
Reviewer
United Kingdom

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