Sophie Hickie´s profile

Reviews (1)

ValueBasket.com

Beginning to lose faith!

Me and my partner were very excited to be getting an iPad for our daughter. We placed the order at the very beginning of April, expecting it to be delivered within the 10 days stated on the website, as when ordered it said there were 5 in-stock! However, it is now the end of April and still no sign of our iPad!
I have sent numerous e-mails enquiring of a delivery date but I just keep being fobbed off and told it should be sent out next week but they can't state a precise delivery date as they don't want to fall through on a promise. I have been told twice that my order has been upgraded to expedited delivery for my inconvienience and they are including a free screen protector! I already have screen protectors and a case for our iPad, as I ordered those through Amazon, and that company sticks to its promised delivery times! So a free screen protector is of no use to me, I just want our iPad or a full refund, as £289.00 is a lot of money to anyone especially when you have nothing to show for it.

Michaela Napierro, Kathryn Hogg, Tom Arnoldand Tim Bishop found this review useful

02 May 2013

Reply from valuebasket.com

Hi Sophie,

Thank you for your review. We've shipped your order along with the gift, and this should arrive shortly. On behalf of ValueBasket.com, please do once again accept our apologies for the delays experienced.

Hope you will enjoy the iPad :)

Kind regards,

Angel Liu
ValueBasket.com

Sophie Hickie´s profile

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Sophie Hickie
Reviewer
1986
Halesowen, United Kingdom

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