Steve Simmons´ profile

Reviews (1)

ValueBasket.com

They lie to their customers - not to be trusted...

Placed order 11th April. Item stated in stock and 7-10 days delivery.
Order status has been at 'being made ready' for most of the time despite the fact that they have now told me it isn't in stock. I've had quick responses to all of my emails chasing delivery but you basically get fobbed off. New delivery dates promised have all been missed.
One reply said "There are just a few more formalities that need to take place and the then final quality check before it gets picked up by the delivery people. We always want ensure that our goods are properly bubble wrapped and packaged to absorb any pressure or disruption during transit to your destination. "

However after chasing again they tell me it's not in stock - proof that they are lying to their customers (as if the standard practise of putting bubble wrap in a parcel should cause a delay anyway!!)

Responses tend to be from a different person each time (I suspect they are all the same person under different names). I also suspect that any positive reviews on here are from those same 'different' people!
I would not recommend ordering from this company and will give them one more week before I cancel my order.

Kathryn Hogg, Tom Arnold, John Ritchieand Tim Bishop found this review useful

Steve Simmons´ profile

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Steve Simmons
Reviewer
1972
New York, United Kingdom

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