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Travel Republic

be prepared for the price to go up

I booked a package (hotel and flights) with Travel Republic. I checked at the time whether it would be cheaper to book the flights and hotel independently and it worked out about the same so I opted to book it as a package.
I did not receive any flight confirmation so I emailed a query. The next day I was informed that the flights had gone up and they wanted an extra £40 plus. I phoned and asked how this had happened and was informed they did not operate a live system. I asked how they could justify charging me the extra cost just because their systems had not confirmed the flight with Ryan air the day before, when had I booked the flights myself I would have got them at the originally agreed price. They said I could cancel the flights and book them myself. I did not feel this was a satisfactory conclusion to my query so I cancelled everything and rebooked it myself. So.... beware that you may think you have booked everything, they take your money and they may come back at a later stage and tell you something has gone up in price. As long as you are happy with the uncertaintly of this go ahead and book. I for one will not be using TR again.

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Alison Dawson
Reviewer
United Kingdom

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