I recently got an online quote from Cash4Phones for £70 for a Blackberry Torch. I packaged up the phone in its original box complete with charger, cables, CD and instruction book and sent it off. I then got an email from Cash4Phones saying that the phone was damaged (it was not!) and they would offer me £20. Out of principle I said no and had to pay £8,95 to have the phone returned to me. When it arrived all that was sent was the phone, no charger or anything else. I contacted them and spoke to Piers who said that if I had read the small print or called them to check they would have told me not to send them anything but the phone as the charger, cables and box were not required. He said he would call me back, but of course he has not! So beware if you do use this company, never send anything but the phone and be prepared to get a lower cash sum than quoted. I will never trust them again.
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