Very disappointed with service being a long time Wix user. Company has lack of personal service using generic answers and directs you to forum. I would rather pay extra for the service and have a more personalised help. Living in Australia with the time difference made answers to my questions long and drawn out. Other web builders I use have live chat and will issue you with a case manager.
I generally found American companies to have a much superior Customer Service than Australian but cannot express how disappointed I have been with the lack of GENUINE communication from Wix. Yes, they do answer you, but not impressed by the content. I believe they they have lost site of the big picture and unfortunately now not looking after their customers who helped them become successful. As my subscriptions become due and payable I will most likely move my sites to other providers unless things change.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.