Went to local Toolstation at Redditch and ordered the Makita HP2051 drill. On second use the drill started smoking wiith blue flashes from motor and then tripped circuit breaker. Took back to Toolstation expecting a refund as they did not have any corded percusion drills in stock of any make at around the same price and told I could not be given a refund and they will order another drill. That left me with no drill over the weekend and I had to borrow a drill from neighbour. Now being informed by Toolstation call centre that I should have been informed that Makita do not offer refunds only replacements in first 30 days and then repair, absolute crap. I was not told in the store and the website does not inform you of this as I have just looked at buying another of the same from the website. I do not want a replacement as this will probably fail. Not a large spender at Toolstation probably £1,000 per year, but that is the last I will be spending as Screwfix are just down the road.
Chris Bennett found this review useful
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