王莉´s profile

Reviews (1)

LookFantastic

very bad shopping experience and very bad customer service

I placed an order in 14th of Feb but I haven't get my order even untill now. I left the message to ask for my order and got contact with the service center but the service center efficiency is too low and even didn't give me reply later. I don't know I can get my order or refund or not, but I have to say this is a very bad shopping experience for me.

29 April 2013

Reply from Lookfantastic

Hi,

We will be more than happy to resolve your missing order for you, we would never leave a customer without either their order or a refund.

We will need to investigate this for you, to enable us to do that we will need you to add your order number, as soon as you have forwarded this to us we wil contact you to resolve the matter.

Lookforward to hearing from you the team at Lookfantastic.com

王莉´s profile

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王莉
Reviewer
1981
United Kingdom

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