Isabelle Neil´s profile

Reviews (1)

Cocoaboutique

Dislike this company

Chocolates are overpriced. Good but not that good compared to what you can get elsewhere.

Cocoa Boutique appear to gain customers via getting them to sign up for free or discounted chocolates. In small print this means they are then a member and will receive (often unexpected) boxes at full price thereafter. Although you must give permission and submit payment details, the lack of clarity and the small window in which you can then cancel membership, means that you are likely to be hoodwinked into overpriced chocolates you don't want at a later date.

If you are vigilant and cancel membership after the discounted box, it is worth it. For the majority of us who forget and/or don't read the small print, it is not worth it.

There is a guarantee to be refunded if you are not satisfied. This has not been true for myself or others. Don't believe it!

Because I dislike the tactics and strategy used to gain customers, I will not buy from them again.

Isabelle Neil´s profile

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Isabelle Neil
Reviewer
1986
London, United Kingdom

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