The website crashed during their 3p sale - which is expected considering the amount of web traffic and numerous visitors trying to basket the same item. Unfortunately, this has skewed the feedback of a very good company in my opinion.
My experience is different. I ordered a few dresses from Goddiva on the 29th December and received them today (31st) morning. Despite the recent bad weather and xmas/ new year rush I have found they really do try their best to get items out on time and I received good communication of when my items were despatched and when they would arrive so I could ensure I was home.
The dresses were faultless! I was thrilled as I bought some of them in the sale section - paid only a 1/3 of the price! Really good material, quality and fit. Used their measurement guide to ensure the dresses would fit. Overall very happy and would certainly shop with them again.
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook