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Reviews (1)

Jokers' Masquerade

sizes are terrible and return process is awful

The sizes are awful misleading, I now need to send it back but the return process is terrible

30 April 2013

Reply from Jokers' Masquerade

Hi Hazel,

Thank you for taking the time to write a review and I am sorry to hear that you are having problems with your item.

Our customer services team do not seem to have received any communication from you as yet in regards to your return or the costume sizing. If you could please call our team on 0845 1300 818, we would be more than willing to help and hope to get any problem resolved for you as soon as possible.

We try to provide our customers with as much sizing information as possible on our website, however suppliers do on the occasion amend costume sizing or design without informing us. Therefore feedback such as this is very important to us to continue to provide the best service we can to our customer and make their shopping experience easy and enjoyable.

We look forward to hearing from you and resolving your problem.

Kind Regards
Lucy

haze gallagher´s profile

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haze gallagher
Reviewer
United Kingdom

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