Jblynam´s profile

Reviews (2)


superb can-do attitude - not hard sale

Superb website and when i had to call them was faced with very friendly and professional staff.
There was a bit of upselling which might jar with some.
On the installation side there was one wrinkle, AO removed the old washing machine for dumping even though i only wanted it put outside in the garden. I wanted to donate it to a charity as it was in full working order

03 November 2013

Reply from ao.com

Hi Jblynam

Thanks for your review and for providing me with your order number.

I'm glad that you found our website easy to use and we do pride ourselves on excellent customer service.

We do offer customers our Worry Free Warranty Plan to give them extra piece of mind, but it's your decision if you wish to to take it or not.

I can only assume the driver was unaware of your intention to donate this to charity, I'm sure he would have left it if he had known.

We're open between 8am and 10pm daily to help you and can be called on 0844 3249222, or through an email to reviews@ao.com. We look forward to hearing from you again soon.

Many Thanks

Michael Bates
Customer Advisor


Superb delivery and great product

V pleased with the high chair. baby loves it too. It arrived 48 hours after i ordered it

Jblynam´s profile

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United Kingdom