Do not register with them, after few weeks later they sent you a letter for the membership payment over £200 for a yearly membership, they do not answer the phone calls, e-mails or mails, after a year they sent you second letter a for a second year membership fees, and if you do not pay they threaten you to take you to court and again they do not return your calls mails and e-mails, we have now contacted trading standard to see what happens
i have sent a parcel to Croatia and paid £50 + vat after 13 days interparcel contacted us for commercial invoice which i provided and few days later the parcel returned back to us, phoned interparcel and saying that the invoices was late which was a lie as we had a proof of confirmation email that they have received the email, after they checked their system saying that yes they have received the invoice but we should have contacted them earlier as there is a self tracking system on their website, i said when i tracked it was saying in transit how would i know if there was a problem as there was no warning at all and told them that it is your responsibility to notify your costumer if there was a problem or in your tracking system put a warning and asked for a refund and been told go to court to get our money, i would not suggest to use this company as they are rubbish
Dawn Gribble found this review useful
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