My only negative comment is in regards to the website images which are totally inadequate. Thankfully I had viewed the goods on other sites and had satisfied myself on the dog collar I wanted. Beyond that it was nothing but good news when dealing with Viovet, they were helpful when I emailed a query about sizes, then on the phone, and finally when I wanted to exchange for a larger size. Nothing was too much trouble; the staff remained pleasant and helpful throughout the process. Excellent goods at the best prices on the internet and a model of good customer service. Would definitely use again and would recommend !
Good communicators who kept me informed and delivered promptly. The goods were as described. The website was easy to navigate but I thought it best to ring first and check stock availability. Staff were helpful and professional and were able to tell me exactly when I was likely to receive the goods. I then ordered through the site. Also, having 'Googled' around I found Plumbtraders to be competitive on price and favourably reviewed by an abundance of previous customers (unlike many firms out there). From this experience I would have no hesitation in recommending them as genuine, honest traders and would certainly 'shop' with them again.
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