I've used Seapets to buy dog food for some time now and I've never had any problems. Items are often dispatched in less than an hour and usually delivered the next day. If the items are not in stock this is clearly displayed and the expected date of dispatch shown. The price is the best I can find on the internet (and far cheaper than my local farm stores), and you get loyalty points too! Highly recommended.
We had to cancel our order because of really poor service. When we made our order, the website said everything was available for delivery, however, once we had paid we discovered an item was out of stock. Customer Services informed us the item would be available within two days then delivered with all the other items. They stated we
would be informed when the delivery was ready. No communication came. Several emails received no response from Victoria plumb. Finally, we rang again - a good week after the initial order - and were told the item was in that day, but delivery could not be made for a further 8 days. Simply not good enough.
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