When your fridge freezer goes wrong it is disastrous. All our hard won fruit form the allotment gone in two days! So I contacted Domestic and General who said they would send out Repaircare. They came fairly quickly but sadly were incapable of manging anything. In fact the young lad had to ring for help to see what was wrong. Now I am no mechanic but it seesm to me fridge freezers are somewhat basic. However he finally fixed a new timer and left. Ten hours later it was not working. Out they came once more to tell me the part was not available and would need ordering. Five weeks later, as you can imagine, I gave up. Did what I should have done - ring Check a Trade. Very knowledgeable local guy turned up in 12 hours, and yold me that Repaircare didn't know what they were doing. He fixed the fridge freezer in 30 mins and it has been going great since. Oh by the way for £90 instead. Moral - never go for flashy websites. Go for tried and tested.
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