Adam´s profile

Reviews (1)

eFlorist

APPALLING!!!!!

Phoned at 4:45pm on day of delivery to say would not be sending flowers!!! Offered no compensation or good will gesture for fact we now had to hunt for sutiable alternative at 5pm in evening and deliver them ourselves - appalling!! Manager we spoke to thought it apt to offer us 20% off next order and could not understand why we would not use them again!!

01 May 2013

Reply from eFlorist

Dear Adam,

Thank you for your review. We are sincerely sorry for the problems that you experienced with us regarding delivery of your order.

As you have advised, our Customer Service team have been in contact with you regarding your concerns and please be assured that we do value the feedback given to us from our customers.

Kind regards,
eFlorist

Adam´s profile

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Adam
Reviewer
United Kingdom

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