I bought a dining room table and chairs set online that was deilivered at the beginning of January. 2 of the the chairs were damaged which was agreed by the delivery company and Debenhams promised to replace. They've ignored virtually all my e-mails and have fobbed me off with 3 broken promises for new delivery when I've called and have actually been able to speak to them. We're almost in May, still no sign of the replacement chairs and the range has now been taken off their web site. Debenhams furniture department are a complete waste of space, I've never received such bad customer service as this and hope to never again. I thought they were a reputable company but I will not buy from them again. Debenhams Southampton watch out - the furniture department at your head office is so rubbish that their tatty furniture will be heading in your direction along with an unhappy customer demanding a refund.
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