Truly Excellent Service. The items, a door pull and two brass door handle packs were ultimately of very good quality. One of the door handles had a small visible fault in the brass coating. I contacted Ironmongerydirect by email late afternoon and
they got back to me that evening to say that they would send me a replacement and thoroughly check it before posting. The replacement arrived just after lunchtime the following day, less than 24 hours after my first email. That is what I call service. Well done Joyce.
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