Bartlomiej Hrk´s profile

Reviews (2)


Useless online service and security system!

Simple task of purchasing goods with credit card costed me an hour on the phone and almost a week in delayed delivery. Santander has extremely annoying security system! Waist of time!

What is the point of having an online service if I have to call customer service to set-up Direct Debit...? Further more website does not provide information about amount of Direct debit!

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Foto Tip

No respect for customers... AVOID FOT-TIP from Krakow

I have bought the tripod on ebay from FOTO-TIP.
When the parcel have arrived I have noted that the tripod box was open before. Further investigation revealed that the tripod is most probably ex-display. The bag was missing one of the zipper and the shoulder strap was not included.
I have contacted foto-tip on ebay informing about the problem. And that I want to return the item and that I expect refund for return shipping because the situation is purely their fault. They have agreed initially. I have inform them that the return shipping will cost £47 (tripod was £57) and it might be good idea if they will refund £20 because the item is not new as stated on listing. After that communication on ebay stopped. Eventually I had to close the case on ebay.
As the result I've got second hand tripod for price of new... !!!

AVOID FOT-TIP from Krakow

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Bartlomiej Hrk´s profile

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Bartlomiej Hrk
High Wycombe, United Kingdom