we bought three tablets from them all have developed faults within 3 months of use, one has been replaced after 8 weeks wait and we had to pay costs as well. now the replacement has the same fault/
contacted the company again to try and get full refund and they dont want to know. all they said is normal ware and tare. surely normal ware and tare would mean the units would at least last till the end of the 12 months warranty period.
this company i feel is a total ripoff and if it is anything to do with bhs then no wonder these companys are in so much trouble.
i get better service from the small ebay sellers.
its a shame really as this shows that british customer services are way below par.
no doubt when i try and contact them again i will be fobbed off and told to spend more of my money to get another three replacements, which will all doubt arrive after the warranty has run out and there will be no recourse to them.
thanks bhs direct three christmas presents down the drain along with the £500 plus they cost
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