Tim Wood Limited´s profile

Reviews (1)

Victoria Plumb

No acknowledgement of order/Premium rate number!

I placed an order on Sunday and had no correspondence to confirm this or a delivery date. On phoning today was told one small item was not going to be in stock for three or more weeks, therefore the order was not despatched or acknowledged.

I suggested and suggest that any order should be acknowledged immediately. If things are delayed this should be discussed with you customer!

I hate "0844" numbers that are a premium on a normal line and a mega fortune from a mobile. To me it means you are lucky to deal with us, and if you do you can pay extra. Not good!

02 May 2013

Reply from www.victoriaplumb.com

Dear Tim Wood Ltd

A member of our Trade Department will be contacting you in regards to your reviuew.

Kind Regards
Victoria Plumb Customer Service Department

Tim Wood Limited´s profile

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Tim Wood Limited
United States