The trouble with buying large items like a BBQ on line is that when you enter an address in Northern Ireland most companies rip you off for shipment. Having viewed the BBQ I wanted on 2 different sites and found the prices comparable, I was stunned to discover that one wanted to charge me £75 delivery!!
I couldn't find the information on Garden XLs site so I phoned them. The young lady I spoke to was pleasant, professional and extremely helpful, she didn't have the information to hand but found it out quickly. She made me such a good offer that I completed the order there and then over the phone. The whole process was quick and very professionally handled and I felt reassured that this was a company that valued my business. My order was despatched next day with a tracking reference making it easy to follow, and two days later I received my BBQ. Exceptional service, backed up by great prices.... Why buy anywhere else?
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