We love netflix, it's so convenient, not having to drive to the video store, and the catalog is so much larger - every tiime we went to blockbuster, it takes 45 minutes of slowwwwly walkingggg arounnnnddd the place - but with Netflix we can easily choose all the favorites and create like a calendar of movies. And another pain with blockbuster was the merchandizing at the counter - geez they even sell those silly band things, 80 types of candy, t-shirts, breath mints...whatever they can make a buck on. This is not a rant against blockbuster, but I am really happy with netflix. thank you.
It seems like every time I find an online company to work with, it only takes 2 orders before things go south. I had been a customer of poolsupplyworld for about a year - I live in Florida, so I buy supply 5-6 times per year. First order was a disaster, but mary stuck with me and I finally got everything - some stuff too late, but it all arrived eventually. The next order was fine, ok, acceptable you could say. This last order, when i decided to install a chlorinator. ... well, I called and told the rep about my pool and he recommended the wrong type (above ground pool unit - I have an inground pool - and I told him that!) I wasted about an hour before i realized that i had the wrong unit. I had already cut the pipe and everything - so now I'm screwed, unless I can get the correct one right away. It's hot down here folks, even in winter - so my pool filter needs to run every day. I call the company - I ask for Mary my savior from before, but she apparently has flown the coop, so a gruff young man is "helping" me. I don't want to mention his name, but "gruff". After 20 mins on the phone, he tells me that they will get another one right out to me "I don't want another one, I said, I want the right one!" He assured me that it would be on it's way. I asked for next day air or at least some expedited, but gruffman told me he can't do that, unless I wanted to pay for it (!) but he told me that regular ground would be fine, and I should get it in 2-3 days. "well, I'd better!" I told him, because if I don't my pool will be first gray, then green! And that, I told him - would be their fault. No problem, he said, i would have it by the weekend (this was a tuesday).
Well, do you know that it took not 2-3 days, but 2-3 weeks! They sent the wrong damn unit again - and then more promises, more refusals to upgrade shipping (again - unless I wanted to pay for it!)
It took exactly 16 days to receive the right one. my pool did go green, but not so bad - of course poolsupplyworld refused to take any blame for it.
And now, I find myself shopping for another pool supply company. Anyone try poolcenter.com? or poolplaza? What's best for Florida? Fastest I mean...
Take care now. better luck next time.
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