Sam Wormald-Smith´s profile

Reviews (2)

MADE.COM

Sadly disappointed.

I ordered several items from the Jonah range which I admit look great however the footstool was broken requiring a technician to come and repair it. The bed and chair took a very long time to arrive and when they did the bed build is poor quality and cannot be constructed. Another technician coming out tomorrow.

The finish on stitching Is not great leaving me with a bit of a dim view on quality. Such a shame.

12 August 2013

Reply from MADE.COM

Hi Sam,

This sounds like you've had quite a few problems with your orders and we're very sorry to hear it. I can see that the FIRA visit has been arranged and we will keep a close eye on this for you, to check that this all gets resolved.

Best wishes,


Amanda

Victoria Plumb

Great quality, great value, great service.

Really impressed with the quality of my ordered goods. My only frustration has been linked to the website specifically the payment process however, customer services dealt with the issue brilliantly. Definitely a company I recommend.

Sam Wormald-Smith´s profile

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Sam Wormald-Smith
Reviewer
United States

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