Louise Arnott´s profile

Reviews (2)

boohoo.com

Good quality but sizing not accurate

Bought a load of boots at a size 8. When arrived stamped size 41 (8) when normally a size 41 is actually size 7, so had to send all boots back as too small. Really liked two pairs.

eFlorist

Flowers resembled nothing like I had ordered.

I ordered flowers for a friends 60th as part of a present from her work mates. Flowers delivered did not represent the picture of flowers I had ordered. I choose an arrangement which did not have lilies as my friend does not like them but the flowers delivered had lilies, the amount of flowers delivered were less than half of what was in the picture and the quality of some of the roses were not fresh had bad bis on petals. I have sent a complaint to customer services with a picture of arrangement delivered and the reply I got back was that the display met their expectations. I have written back to them explaining as a customer the display did not meet my expectations and am waiting on the response. I am very embarassed as I had been given the job to order the flowers as a surprise for my friends birthday.

02 May 2013

Reply from eFlorist

Dear Louise,

Thank you for your detailed review. We are sincerely sorry for the disappointment caused.

Please be advised that a member of our Customer Service team have now responded to your most recent email.

Kind regards,
eFlorist

Louise Arnott´s profile

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Louise Arnott
Reviewer
United Kingdom

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