I ordered flowers for a friends 60th as part of a present from her work mates. Flowers delivered did not represent the picture of flowers I had ordered. I choose an arrangement which did not have lilies as my friend does not like them but the flowers delivered had lilies, the amount of flowers delivered were less than half of what was in the picture and the quality of some of the roses were not fresh had bad bis on petals. I have sent a complaint to customer services with a picture of arrangement delivered and the reply I got back was that the display met their expectations. I have written back to them explaining as a customer the display did not meet my expectations and am waiting on the response. I am very embarassed as I had been given the job to order the flowers as a surprise for my friends birthday.
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