Carly Derisz´s profile

Reviews (1)

eFlorist

Not satisfied as gift arrived without card.

Although the gift was much appreciated, my friend had absolutely no idea who sent it because the delivery arrived without the thoughtfully written card that I'd written to go with it. This massively diminishes the point of the gift, to let my friend know that I was thinking of her on her birthday etc. To have to ask your friend received a gift that you had specifically paid to be delivered is incredibly annoying.

I will not use your service again.

02 May 2013

Reply from eFlorist

Dear Carly,

Thank you for your review. We are sincerely sorry for the lack of card message sent and have been keenly investigating how this has happened.

Our Customer Service team have now sent you an email to try and address your concerns. Please check your inbox at the nearest possible opportunity.

Kind regards,
eFlorist

Carly Derisz´s profile

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Carly Derisz
Reviewer
United Kingdom

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