I bought a selection of pens as part of a Christmas package for the hard working team at the hospital where I work. There was an amazing selection of pens, and the website was easy to use, gave excellent descriptions and provided clear information about refills. I thought the pricing of products and shipping were also key differences between this and other online pen companies.
I had looked around on many websites and in many shops, but your company was clearly head and shoulders above the competition. The product range was very varied, the website was very easy to maneuver, and the customer service was outstanding. I would definitely use your company again and recommend it to others with the surety that they would be more than impressed too.
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