Terry Poulter´s profile

Reviews (1)

Flightstore Pilot Shop

Update: Excellent service in fact

Purchased Aero-Sense windshield cleaner which arrived without the spray head.
The people at Flightstore obviously read these reviews, and they sent me a spray head without delay after I mentioned it in an earlier review.
How a company responds to requests/complaints is important and I am completely satisfied and impressed with this company.
Have another star!

02 May 2013

Reply from www.flightstore.co.uk

HI Sir. No this is not a refil. This is a mistake on our part. The windshield cleaner comes as described. Somehow we sent this out without the spray attachment. One is winging its way to you as we speak and you should it get it tomorrow.
Many apologies for the error on our part and thanks for your kind review considering we did not meet your exopectations 100%

Terry Poulter´s profile

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Terry Poulter
United Kingdom