Laura Sands´ profile

Reviews (1)

Toys

Where's My Order......?

Ordered this item on the 17th of December, the item was showing in stock and when i ordered it i was told it would be next day delivery. I have now been waiting since the 17th of December for the parcel to arrive and am majorly disappointed as the item was a Christmas present. I emailed NitroBlaze on the 26th December and asked why they had not contacted me as to why the parcel had not been dispatched, yet they have managed to take the money from my bank account! I then received a reply on the 27th of December at 00.47am from NitroBlaze saying:

Hi all orders had gone out - and I don't take your money its automatic. Regards Andrew.

I found this email very blunt, seen as though i had just made a purchase of £150 odd with this company. I then emailed back asking which courier company they had used and whether they had a parcel tracking number in which I have still heard no reply! I have since logged onto my GoogleCheckout account and it states that the order has not even been sent out yet which has really annoyed me as i do not appreciate being lied to. I can fully understand that the parcel may have been delayed in being sent out due to the adverse weather conditions but i feel very very let down by this company and will not be using them again myself as I don't find the company very trustworthy or helpful.

Order Number: 1657
By the way i am yet to receive this parcel.

Laura Sands

Laura Sands´ profile

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Laura Sands
Reviewer
Male, 1990
United Kingdom

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