Joseph Skinner´s profile

Reviews (2)

Tyre Shopper

4 to Go

Ordered four tyres,
Excellent value cheapest deal I could find including those offerred by National Tyres who fitted them.
Also free accidental damage cover thrown in.
Saved £70 against next cheapest deal.

National Tyres and Autocare

oily experience

Booked oil change direct with branch but when I turned up to get oil change they did not have oil in stock. They told me to go to Halfords and buy it and bring it back to branch for them to do oil change.
When I asked to just book it for another time told me it could take two weeks.Hence I am now trying to book the job online SO LETS HOPE THAT WORKS

09 May 2013

Reply from National Tyres and Autocare

Dear Joseph Skinner,

We do apologise for the inconvenience that has been caused.

It was unfortunate that we did not have the oil in stock. It is likely there was a shortage of that grade of oil and ordering would take upto two weeks.

However the branch should have notified you before hand to let you know, avoiding the need to come in and making alternative arrangements.

This review will need to be passed on to a regional manager to investigate.

Kind regards
national Customer Services

Joseph Skinner´s profile

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Joseph Skinner
Reviewer
Male, 1961
Glasgow, United Kingdom

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