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Cancelled order after taking my money?

Everything was fine, just waiting for my product to arrive in 2 days. Next morning, I find out that my order was cancelled, because they "had difficulties with the details I have provided". After checking my bank account, I realize that my money is not there. After calling Sainsbury's Careline they tell me that my payment has not been received. Fine, I call my bank to see where my money actually is. Surprise, my money is still in my account, but Sainsbury's has them on hold (and they do not show up on my current account). What can I do now? Wait to get my money unblocked. Well, thank you Sainsbury's for ruining my purchase which should have been a gift. Next time I buy something online from you...wait, would it be a next time? I doubt it.

Death Dealerand Mister of London found this review useful

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Adrian Petrişor
Coventry, United Kingdom