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Reviews (1)

Victorian Plumbing

Economy product sold at premium price

I purchased a toilet seat described as premium quality in beige. I know that colour is subjective to a certain extent but this was the strangest interpretation of 'beige'. My main concern is that the seat was clearly a cheap thermoplastic one. The type that comes free with a WC. Not what I was expecting for £50. When I emailed the company about this they said that they considered the colour to be beige but made no comment about the quality issue. The returns policy also meant that I had virtually no chance if it being accepted as a return.

09 May 2013

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am sorry to hear you are not happy with the item you have purchased. We are always happy to help customers when they would like to return an item that they have purchased and would like to return. Your opinion on the quality of the seat has been taken on board. I apologise for any inconvenience caused.

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Paul Stevenson
United Kingdom