I have over the years checked outlets for Worth products with no luck at all. Young sales assistants (they are all young) all shake their heads 'never heard of it' and lo and behold a chance encounter on the internet and their is my wifes' 'fav' perfume and other female smellies. Bingo, I order and there it is quick as a flash, a very early birthday present - there is no looking back and no guesses as to what my daughters are getting for their birthdays!
Had a problem with a purchase so telephoned on an 0800 number and had a civil coversation with a delightful customer services lady and my problem was solved in minutes. Now that is the sort of service I got used to in the States and gives me hope that we are getting the message in this country that the customer counts.
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