Steve´s profile

Reviews (3)


great service

Phoned to arrange time, arrived as promised. Friendly and helpful fitter (Nick,Burgess Hill). Competitive price and useful service. Would recommend.

Brilliant customer service, good price and swift delivery

Good old Microsoft's latest "up"grade to IE had caused some probs with online ordering - Box were very helpful and sorted me out quickly. I then messed up my registration so had to contact customer service again. Absolutely brilliant response, very helpful and fast.

Can't praise them enough. Customer service like it ought to be - and very competitive prices with free next-day delivery. Will definitely use them again.

Charles found this review useful

Hobgoblin Music

Fast service and reasonable price - and nice people too!

A great website, with lots of information, and an efficient mail-order service. As well as web-based shopping for a Saga electric mandolin kit, strings and various other bits and bobs, I've used the Crawley shop in the real world for instrument refurbishment and accompanied a student to choose a guitar too, so I know they are nice, helpful people who seem genuinely ionterested in music and what their customers want.

If I had one (very minor) criticism it would be that in their printed catalogue - generally informative and a great browse - it's a bit tricky to match up the item numbers with the illustrations, and not every item seems to be illustrated, which is a shame as some of them sound intriguing and with others (e.g. tail-pieces) it would be nice to be able to see if they are what you are looking for.

But 5 stars anyway - great shop, super web-site and fair prices!

I can heartily recommend Hobgoblin!

Steve´s profile

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United Kingdom