This company appears not to be UK based in reality.
They also seem to only accept direct bank transfers as payments, so using a credit card for protection doesn't seem possible.
Their company registration No. 08355174 shows one director in the UK and one in Australia.
The domain is registered to a PO Box in Australia.
They also have some strange `terms and conditions`. including illegal re-stocking fees, also if your order doesn't show up YOU have to take the issue up with the courier they nominate & not tiptop.
After issues with our connection repeatedly dropping, I went on the online help/chat after lunch today & they said it was something that needed to be sorted over the phone, so booked a call for this eve on their site.
My mobile only rang twice & stopped before I could answer it, then our landline rang within seconds, again 2 rings only before ending. Extremely poor service.
The worst thing was, when I picked up the phone a short while ago their `customer service`? had some how left a 1571 after only letting it ring twice, asking ME to ring them back from my mobile!
Seems like as well as providing poor customer service, they may be making a bit extra from incoming calls. NOT a happy bunny! !
update- 12 days this has been ongoing. New router,cable,filter supplied a couple of days ago & hasn't made a bit of difference.
Speed? lol has dropped at certain times to 307 kbps!!!! I'm lucky to get 2 mbps for more than an hour.
This has got to be the worst ISP on earth.
talktalk? Don't make me laugh......walk-walk (to a provider that provides)
Update (5 weeks on)
After contacting the CEO, who passed it on to a manager, we now have a decent 6-7MB speed. Lets hope it continues!
Bought a CarrySpeed camera strap (not stocked in the UK) from meinphoto, rather than waiting longer for delivery buying direct from USA & possibly having to pay import duty/tax.
This is a German site, but using google-translate, I didn't have any problems at all. I would use them again for sure.
You don't need proof of purchase to write a review on that site & it's used by many traders to spam their own reviews.
It's become a joke really & actually hinders potential purchasers because they remove negative reviews if a trader asks, so buyers are unaware of serious issues.
I also rated procamerashop with a 1* review, but they had it deleted!
Ordered late Monday & received lunch time the following Monday.
(it SHOULD have been Friday, but DHL failed, even though they texted to say it was on the courier's van.)
Geat price & good communtication from DigitalRev. Tracking details easy to use.
No hesitation purchasing in the future.
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