Lizzy Bee´s profile

Reviews (7)

BestHeating.com

Delivered within 36 hours

Rang to check stock first, before ordering a lovely Milano Aruba Anthracite Vertical Designer Radiator 1600 x 590 + valves. An easy faultless online transaction.

Waterproof Cases

Ordered a large Peli-Storm case on Monday. Delivered Tuesday!

Great service and the best UK price I could find, from a reputable company.

TalkTalk

Customer service is a joke. They only let the phone ring twice!

After issues with our connection repeatedly dropping, I went on the online help/chat after lunch today & they said it was something that needed to be sorted over the phone, so booked a call for this eve on their site.

My mobile only rang twice & stopped before I could answer it, then our landline rang within seconds, again 2 rings only before ending. Extremely poor service.

The worst thing was, when I picked up the phone a short while ago their `customer service`? had some how left a 1571 after only letting it ring twice, asking ME to ring them back from my mobile!

Seems like as well as providing poor customer service, they may be making a bit extra from incoming calls. NOT a happy bunny! !

update- 12 days this has been ongoing. New router,cable,filter supplied a couple of days ago & hasn't made a bit of difference.
Speed? lol has dropped at certain times to 307 kbps!!!! I'm lucky to get 2 mbps for more than an hour.

This has got to be the worst ISP on earth.

talktalk? Don't make me laugh......walk-walk (to a provider that provides)

Update (5 weeks on)
After contacting the CEO, who passed it on to a manager, we now have a decent 6-7MB speed. Lets hope it continues!

Notonthehighstreet

Easy to use site & fast delivery

Ordered 2 items, both personalised, & received in 4 days.

Meinphoto

Quick response, item as described, very good price

Bought a CarrySpeed camera strap (not stocked in the UK) from meinphoto, rather than waiting longer for delivery buying direct from USA & possibly having to pay import duty/tax.
This is a German site, but using google-translate, I didn't have any problems at all. I would use them again for sure.

Reviewcentre

Full of `spam` reviews.

You don't need proof of purchase to write a review on that site & it's used by many traders to spam their own reviews.
It's become a joke really & actually hinders potential purchasers because they remove negative reviews if a trader asks, so buyers are unaware of serious issues.

I also rated procamerashop with a 1* review, but they had it deleted!

zarazara9 found this review useful

11 June 2013

Reply from Reviewcentre

Hi Lizzy,

Thanks for leaving your review and sorry to hear you have not had a positive experience.

We really do encourage both positive and negative reviews on our site. Users are free to add their thoughts about the experiences that they have had in the market place and we will always support them if we can.

When we receive what we consider a valid complaint we always investigate. We believe that it is fair that we take consideration of the concerns that a company may have. Our standard procedure is to temporarily remove a review while our investigation takes place. The reviewer is contacted and given the opportunity to have their review reinstated. Depending on the content of the review, sometimes we do require further information but we always try hard to get reviews back on the site if we can, so that buyers are aware of the issues members have experienced.

We want members like you to feel they can trust the reviews to make informed decisions. It is really important to us that there are no spam or false reviews on our website so please contact us and let us know which reviews concern you so we can conduct full investigations into the company(ies).

Please get in touch with us at complaints (at) reviewcentre (dot) com so we can resolve the matter for you.

I hope that you might give us another try soon.

All the best.

Review Centre Team

DigitalRev.com

Quick delivery & saved £250+

Ordered late Monday & received lunch time the following Monday.
(it SHOULD have been Friday, but DHL failed, even though they texted to say it was on the courier's van.)

Geat price & good communtication from DigitalRev. Tracking details easy to use.
No hesitation purchasing in the future.

Lizzy Bee´s profile

profile image of Lizzy Bee
Lizzy Bee
Reviewer
1957
United Kingdom

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