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Misselling their products – don’t do it stay with Sky

After years of being battered with direct mail and phones calls from Virgin Media encouraging me to switch from Sky to their services I finally relented last month.

What a mistake!

When I purchased my package the salesman ensured me all evening and weekend calls were included. My first bill told me otherwise! Call costs were more than my monthly rental so I called and emailed to complain. That was two weeks ago and I’m still waiting to receive a response from either channel.

The router they supplied can’t be picked up anywhere else in the house other than the lounge.

The Tivo box is clunky, unintuitive and not a patch on SkyHD.

The App doesn’t let you watch TV outside your home network (unlike Sky Go). Or if it does I can’t work out how to do it, so anyone please feel free to correct me and send me a link with instructions on how to setup.

No wonder Virgin have to do so much marketing to sell their crappy service. I’m counting down the 18 month contract until I can switch back to Sky.

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Nick Spence
United Kingdom