I've bought a few medium value components from them very cheaply - MTB suspension forks, dropper seatpost, carbon bars. Fast shipping (tracked to Europe) and never had a need to use their customer service. Except once, when they sent me a replacement part (free of charge including Euro postage) for a bike I didn't even buy from them. Fanfngtastic. Now, when are they going to get those nice new Hope V4 brakes in stock?
Thanks, Merlin, you're proper wizard.
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