Susan ´s profile

Reviews (1)

Victorian Plumbing

Not so available !

My order of over £1000 took 9 days to arrive despite being promised it was all in stock and available . I was sent wrong shower and the tap that i ordered to go with sink was not compatible despite being told it was . I was promised order would deffinately be with me on Friday so plumber removed toilet and sink then got a call saying delivery van had broken down and it would be Saturday which left us for a day and night with no toilet !

09 May 2013

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am very sorry there was a delay in sending your order. We had to obtain stock from the storage warehouse which caused a couple of days delay. We do our best to help resolve any issues all our customers have with items purchased. I am very sorry the couriers vehicle broke down and delayed the delivery of your order. It is very disappointing to hear when situations like this happen as we have no control over this. I sincerely apologise for any inconvenience caused.

Susan ´s profile

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United Kingdom