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Reviews (1)

Simply Electronics Ltd.

Just Don't Go Near Them

Simplyelectronics is a horrendous company. Ignore all their promises and the like - they'll take your money and not send your purchase, keeping you waiting with 'order tracking'. Don't fall for it - it might look like a hundred quid off but in reality you're just paying for nothing.

I ordered an Asus Transformer Infinity from them because they were by far the cheapest, and in a foolish mistake I won't repeat, didn't look them up. No-one wants to help you and it seems pretty clear to me that their 'expert staff' are in reality just scammers. They look like a dream company - sure, the website is a bit clunky but it looks properly European and you'd never guess, I never guessed they were actually from Hong Kong. That may seem like nothing to you but in reality a Hong Kong company is under Hong Kong law - you can see for yourself what's wrong with that.

Looking through everyone else's reviews the theme seems clear. First you order, then you worry, then you start the emails and calls. Your order is 'backlogged', a clever tactic that makes you think the company is really popular. You keep waiting and they keep up the 'we'll send it soon' charade until finally you cancel and don't get a refund.

I'm going to hold out a little longer, kick up a fuss and see if they'll finally listen. I honestly just want my device but I don't have much hope - however it seems the only chance I have. A few good reviews don't make someone trustworthy, and has anyone else noticed how only the 5* review's are getting the customer confirmation thing? Very, very unreliable. DO NOT BUY FROM SIMPLYELECTRONICS.NET

Potty Woo-hoo Lotty, Antreas SAvvidesand Marcus Jamieson-Pond found this review useful

07 May 2013

Reply from Simply Electronics Ltd.

Dear Jane,

Your order was shipped just before the weekend, and should arrive shortly. We do apologize for the delays experienced.

Regards,

Vanessa Carroll

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Jane Jane
Reviewer
1996
United Kingdom

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