Ray Testa´s profile

Reviews (1)



DO NOT USE BRAVOFLY - Total rip-off! They took my money and then couldn't confirm the flight or provide a ticket. No one answers the "all times" help line and they CHARGE YOU FOR THE CALL! Then I went to cancel the booking that they couldn't confirm and they charge a "penalty" to cancel.

16 October 2013

Reply from www.bravofly.com

Dear Ray,

We are sorry that you have had cause to complain regarding your experience booking with us but glad that our Customer Service Team were able to explain the situation and that your booking request was still being managed.

Please allow us to reiterate our apologies that you were unable to get through to our call centre on a number of occasions and glad that you have accepted our offer of a voucher and hope that you will consider booking with us again.

Kind regards, Sofia

Ray Testa´s profile

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Ray Testa
London, United Kingdom