Got to this company through a mobile phone recycling comparison website. The site showed a value of £42 for working Samsung Galaxy and no reduction in value for cosmetic damage. Sent phone off, was then advised that value reduced to £27 due to light cosmetic imperfections.
I queried this and referred to the comparison site, so was asked to provide details of that site. Although Bozowi stated that it was a fault with the comparison site they did reinstate the value and paid what had been promised. I'd had to send screenshots to show them.
Customer service was pretty good considering. My query was dealt with quickly and politely by Raj.
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