Day 1: 9.15am ordered flowers for same day delivery to office address (9.30am email confirmation of order). 5pm delivery promised - £7.95 paid + £30 for flowers. 3pm - no flowers. Email to customer service ......... nothing. 5pm leaves office with NO flowers, having to stop at some florist to get flowers!! Another £30 spend.
Next evening reply from Customer Service that flowers had been delivered to Security who had promised to see I got the flowers THE NEXT DAY, as flowers delivered at 6.30pm. Wrote back and told Customer Service and demanding a full refund as non-delivery is breech of contract. Of course have not heard anything back for 3 days ..........
Summary: Don't waste your time and money on same day delivery as it will become an expensive mistake as I ended up paying nearly £70 for flowers in total.
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