Caroline Sharp´s profile

Reviews (1)

Charlies Direct

Had to pay to return goods, wouldn't take the risk ordering something again

We ordered a set of drawers and a mirror from the website and thought from the photo that they would be fine. However when they arrived the wood was much darker and didn't match our other furniture at all. When we asked to return the items we were told we would have to pay for the courier to collect them, something we've never had to do with an online company before. We wouldn't take the risk on ordering anything from them again. The items also took an age to be delivered as they were waiting for both item to be dispatched together but we we never told that and just had to wait.

Caroline Sharp´s profile

profile image of Caroline Sharp
Caroline Sharp
Winchester, United Kingdom