It's tricky to determine what a mattress will FEEL like online in terms of firmness, depth of firmness, etc, but their website made it easy to have a very good idea of these. The buying process was simple, and the free delivery during the week was really what clinched it for me because other companies charge quite a lot on top of the cost of the mattress to deliver. Can't fault this company one bit and very happy to recommend it.
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