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Reviews (1)

TopCashBack

Seems reliable initially, but it is actually terrible

be careful that the good reviews here may not be real. Topcashback is indeed terrible. I set up an account three months ago and used it every time when i was doing the online shopping. Most of the cashbacks were tracked and the last time i checked, it was about £30ish in total. Three days ago, I tried to log in, it says "failed". I felt really weird as it never happened before. I thought I made a typo, so i kept trying, still not working. Then, I used the "forgot password" link, also failed. I've done some search on google after that, just realised that many people had that problem as well. The account was probably deleted by topcashback. They do it all the time without any reasons and the account to be deleted may be randomly selected by their system.

Watch out if you are using it, better get it to pay you as fast as you can. As one day, you may become the one who gets the luck to be deleted and all the cashback you accumulated will be vanished or I would say, transferred to their "Topcashback" accounts.

07 May 2013

Reply from Topcashback

Hello. Thanks for posting. I'm sorry that you seem to have experienced difficulty logging into your account. All the reviews on Trust Pilot are genuine and we can link these back to members accounts in some cases.

I can assure you that we don't close or delete accounts without reason. Although we can't be sure at the moment, it could be that your account has gone dormant as per our terms and conditions.

If a member doesn't log into their account at least once within a 6 month period this could happen. If you could get in touch with us at contact@topcashback.co.uk we can certainly look into this further for you.

Kind regards,
TopCashback

Chris Lawerence´s profile

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Chris Lawerence
Reviewer
1990
United Kingdom

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