I have ordered form this site since the arrival of DVD, I remember when that was all they sold. Site has always has been and continues to be very easy to navigate with good prices (always price check) and you usually receive your goods quickly (dependant on royal mail etc; i have no complaints with PLAY.COM and will continue to use them for all aspects of dvd, blu ray and pc components. Excellent retailer
The very first time i ordered from Scan.co.uk was not a very pleasant experience. 1 motherboard that arrived in open box with Thermal Paste over CPU Socket. RMA was NOT very good, but however they eventually replaced still insisting it was a brand new Motherboard, Then the replacement was again open box and faulty, again RMA. Third time lucky there were no problems. I promised myself i would not order from them again! However.....There were a few items i just could not get from any other retailer and Scan.co.uk had them in stock and at a very good price. i swallowed my pride and ordered, no problems and arrived next day with a time of delivery emailed and text. I have never looked back, now every time i order (touch wood) is no problem. emailed at every stage of my order, next day delivery, if ordered before 5pm and everything at a competitive price. Although, i would still recommend a price comparison. All in all a good service, not perfect but adequate. You can always contact them, email or phone (not like some on-line retailers). 4 out of 5
Everything is great on this site, although i would suggest doing a price compare before buying as their competitors offer FREE DELIVERY and you wont have to wait more than 5 working days to receive. It astounds me as to why they wait 4 working days and then ship NEXT DAY DELIVERY, Very odd. Why not just ship straight away? As already mentioned though pretty good service, nothing spectacular. Also, they sell on eBay and charge quite a bit of difference on their products, some things are less expensive on eBay but charge for delivery and the same thing might cost less directly on their site, just be sure to check both out.
I purchased a Samsung 50" plasma recently, 4 days after receiving the price dropped by £60.00. As you can imagine i wasn't happy and contacted Amazon.co.uk. To my surprise they refunded the difference even though the had no legal obligation to do so. As a long term customer Amazon have always had great customer service (not just saying that as i got some money back lol) the only thing being that their free delivery service sometimes take far to long compared to their competitors and if you want first class you have to pay (unlike others)
Not so long ago eBay changed the way sellers were allowed to sell, you are no longer as a seller allowed to leave any bad feedback for a buyer??? Why? I have had a few buyers that have taken 2 weeks to pay and then left neutral or bad feedback for me! Buyer payments have been held with no explanation and i cannot send the item to buyer as i have not received payment, yet they are allowed to leave neg feedback, if you want to purchase anything on eBay you NEED A PAYPAL ACCOUNT! Why? as long as the sellers are prepared to take other form of payments. This is because eBay own Paypal, so they charge you for listing an item and also charge you for receiving payment when you sell! Yes, there are bargains to be had, and you can purchase hard to come by items but you have to choose sellers carefully and it doesn't always guarantee good feedback secures a good sale. Be careful when choosing sellers, i more often than not choose eBay recommended sellers. Customer service is satisfactory and they do there best to encourage Buyers and Sellers to communicate with each other if things do go wrong. So to sum up, GREAT BARGAINS, READ DESCRIPTION VERY CAREFULLY and then READ AGAIN! and just to be sure READ AGAIN, even if 100% feedback CHECK REVIEWS OF SELLERS (see what buyers are saying) CHECK THEIR "STARS" FOR DISPATCH TIME AND POSTAGE CHARGES. Just BE CAREFUL!
I have used BOX for quite a few orders now and i must say it was a pleasure. Everything is quite perfect, text messages and emails informing you of every stage of your order. Delivery is also very, very quick and if you have any questions with regards to their products they are answered precisely and quickly. Place your orders here with confidence.
Only wished i had visited this site before ordering. Ordered 16th Dec, Despatched?? 17th Dec Still not received. Put it down to severe weather conditions, but this is beyond a joke, Cannot contact; no response from them. Please DO NOT ORDER FROM THIS COMPANY (its and insult to companys to call this one) Will Contact trading standards Monday to enquire if they have heard of ODDSANDPODS.CO.UK, I Suspect they will have. Google their name and see some of the Reviews, TOTALLY RUBBISH, Wish i had researched them to begin with, Not a mistake i am likely to make again.
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