Originally emailed my stats to get the right sized snowboard, I have knowledge of my board size requirements, but wanted to see their opinion! They responded within the next day with recommendations as I fit in between sizing due to my irregular size!
Called the shop to check if they had in stock as from their website the Ride Machete.
Was passed through to a "Board Expert" to whom I asked the same question, he knew his stuff and was good to talk with, not seeming to hurry the call. I asked for an alternative recommendation but as it was not on their website was told to email their website.
Ended up with their alternative suggestion as more online research suugesed the alternative was better suited for my needs. Order was carried out over the telephone in the end, was a slight issue when I wanted confirmation of pricing as their systems wasn't showing online. They contacted me and order done, board came within 2 days as I ordered at the end of the day. Throughout the order was sent updates and text message of the order.
Happy to purchase again, service was good and knowlegeble.
I'll be contacting LD Mountain Centre next year for the Salomon Asassin! When it gets released.
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